About Us:
Home Instead is a leading provider of in-home care services for aging adults, allowing them to age gracefully and comfortably in their own homes. At home instead we are dedicated to building relationships, leading with empathy, and delivering heartfelt care.

Job Overview:
Are you looking to make extra money while contributing to a meaningful cause? Join our team as an On-Call Coordinator!

This role is perfect for someone who thrives in a dynamic environment and enjoys helping others. As the On-Call Coordinator, you will be the crucial link between our clients and caregivers, ensuring that our high standards of care are always upheld. This position is excellent for a Caregiver looking to make extra income on the evenings and weekends. 


Weekday On Call Schedule: Rate of pay is $75 per shift. (Expected workload less than 2 hours per day)

Monday 4:45 pm to Tuesday 8:00 am

Tuesday 4:45 pm to Wednesday 8:00 am

Wednesday 4:45 pm to Thursday 8:00 am

Thursday 4:45 pm to Friday 8:00 am

Weekend On-Call Schedule: Rate of pay is $112.50 per shift. (Excepted workload less than 3 hours per day)

Friday 4:45 pm to Monday 8:00 am

Key Responsibilities:

Client and Caregiver Support: Answer incoming calls professionally, addressing client and caregiver needs promptly and efficiently.

Shift Management: Fill client shifts following our scheduling processes and communicate changes effectively to all parties involved.

Troubleshooting: Review potential issues with the Service Coordinator before starting your shift and resolve any arising problems during your shift.

Documentation: Maintain accurate logs of activities and communicate them to key team members.

Consultations: Handle new client and caregiver inquiries knowledgeably, and schedule care consultations as needed.

Backup Caregiver: If no replacement is available to fill an open shift you are responsible for filling in as a caregiver and will be compensated at your hourly rate. 

Qualifications:

High school diploma or equivalent.

Minimum of one year of related business experience or an equivalent combination of education and work experience.

Valid driver’s license.

Strong communication skills and the ability to listen effectively.

Ability to work independently and maintain confidentiality.

Excellent interpersonal skills and sound judgment.

Proficiency in Microsoft Word and Excel.

Ability to work weekends and evenings as required.

Professional appearance and demeanor.

Why Join Us?

Make a Difference: Help seniors live comfortably in their homes by coordinating essential care services.

Flexible Schedule: Perfect for those looking to supplement their income with weekend work.

Supportive Environment: Work with a dedicated team that values open communication and teamwork.

Growth Opportunities: Potential to grow within a reputable and trusted organization.

Each Home Instead franchise office is independently owned and operated.